Worldwide affordable shipping!

FAQ

 (For Swedish, please scroll down)

Shipping during COVID-19

During these challenging times shipping to different parts of the world is prolonged. Flights are not used for transporting which means packages travel via boat and train. Shipping companies are not fully staffed. Customs are not fully staffed. Therefore we ask you to keep in mind that we can not ensure a specific shipping time. 

Some countries close and open their borders on different days or longer periods. This changes on a daily basis and packages leave Sweden as soon as the borders open.

Payments

Payments are handled by Stripe, Klarna Pay Later or PaypalYou can pay with Visa, MasterCard and other alternatives depending on your location. 

Klarna Pay Later

This is a service that Klarna (so far) offers to Sweden, Denmark, Norway, Finland, Germany, Netherlands and the UK.  

Shipping

Your clothes are sewn on demand and/or in small batches. We therefore ask for your patience in the delivery times. At times it can take 2-3 weeks, but in line with our core values, this is a small price to pay for investing in sustainable products. 

Shipping international within Europe, US and the rest of the world

Return and Refunds

You have a right to return your order within 14 days of receiving it. Note that all product are make to order. It must how ever be in original, unused condition. The customer pays for the fees associated with the return. Please e-mail us before making a return - info@lilladesign.se

 If you have altered a garment in anyway, such as asked for special measurements, we cannot accept returns. 

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Betalningssätt

Du kan betala hos Lilla Design med Stripe (en tjänst för kortbetalning med bland annat Visa och Mastercard), Klarna Faktura eller Paypal.  

Thank you for shopping with us at Lilla Design! Here are some easy facts about how to!

 Frakt

Inom Sverige 

Shipping Small kostar ca 30 SEK och gäller när ditt paket väger under 0,2 kilo (detta gäller t.ex. en t-shirt). 

Standard Shipping kostar ca 49 kr och gäller när ditt paket väger mer än 0,2 kilo.

Returer och återbetalning

Du har rätt att returnera produkter från ditt köp inom 14 dagar från det att du mottagit dem. Tänk på att allt sys på beställning. Produkterna måste vara i originalskick och oanvända. Kunden står för returfrakten. Skicka ett e-mail till info@lilladesign.se innan ni gör en retur. 

Produkter som är specialbeställda/måttbeställda kan inte returneras.